What Does Your Online Reputation Say About You?
Do you know where your business reviews are being left, what they are saying, and are you responding?
Since the whole world can read your reviews, it’s important to keep a sharp eye on them and act quickly if you see something damaging. You want people to see your business as professional and helpful. Bad reviews are bound to send some people turning to other sources. But don’t worry, we can help!
With Review Management through Dot Marketing, managing reviews and utilizing reviews to help potential customers learn more about you is easy. We can even help you reply to your reviews and keep that positive customer interaction going. Never stress over your business’ reputation or unfair reviews ever again!
Review Management Includes:
- Consolidate and display your listings from Google, Facebook and Yelp (possibly others) on your website.
- Establish a page that can be utilized to ask customers for a review. This can be text or emailed to them.
- Helpful tips and pointers on how to get more healthier reviews.
- Setup notifications so you are alerted with new reviews and are able to promptly reply if needed.
How We Handle Your Reviews
Timely
Respond to reviews for you in a timely manner.
Dedicated Responder
Provide a dedicated review responder who responds in your unique voice.
Escalate
Escalate any negative reviews to the Owner/Manager immediately.
Minimize
Work to minimize the impact of negative reviews.
Base Review Management
This will allow your dedicated review responder to comb through your various reviews and develop strong, personable responses with your own voice and send any negative reviews to you for review.
$
75
Per Half Hour
-
Respond to reviews
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Escalate negative reviews
Search Engine Optimization FAQ's
Review Management is about analyzing your online reviews to protect your company/business from negative online publicity and maintaining a strong, trustworthy public persona.
Yes! Customers are moving more and more towards interacting with businesses on social media platforms which means you need to analyze and respond to reviews on your social media accounts as well.
