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What Does Your Online Reputation Say About You?

review management

Do you know where your business reviews are being left, what they are saying, and are you responding?

Since the whole world can read your reviews, it’s important to keep a sharp eye on them and act quickly if you see something damaging. You want people to see your business as professional and helpful. Bad reviews are bound to send some people turning to other sources. But don’t worry, we can help! 

With Review Management through Dot Marketing, managing reviews and utilizing reviews to help potential customers learn more about you is easy. We can even help you reply to your reviews and keep that positive customer interaction going. Never stress over your business’ reputation or unfair reviews ever again!

Review Management Includes:

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  • Consolidate and display your listings from Google, Facebook and Yelp (possibly others) on your website.
  • Establish a page that can be utilized to ask customers for a review. This can be text or emailed to them. 
  • Helpful tips and pointers on how to get more healthier reviews. 
  • Setup notifications so you are alerted with new reviews and are able to promptly reply if needed. 

Interested In Having Someone Respond To Your Reviews?

Here’s how we can help you: 

  • Respond to reviews for you in a timely manner. 
  • Provide a dedicated review responder who responds in your unique voice.
  • Escalate any negative reviews to the Owner/Manager immediately. 
  • Work to minimize the impact of negative reviews.